Steve Madden Charlize Duster Steve Madden

Professionally packed and fast shipping

Through our long-term relationship with UPS, FedEx, DHL and many other leading global carriers, we can provide various shipping options. Our warehouse staff are highly educated to pack your items precisely according to the specifications that we supply. Prior to shipping the goods are thoroughly examined and secured. Every day we ship hundreds of packages to our customers from all over the world. This shows how we're dedicated to being the largest retailer online in the world. The warehouses are located situated in Europe as much as they are in the USA.

Note: Orders that contain multiple items will have a separate processing period for each item.

Before shipping, all ordered items will be thoroughly inspected. The majority of orders will be shipped within 48 hours. The delivery time is estimated to be between 3 and seven days.

Returns

Due to multiple entities such as the factory and the warehouse, we are unable to completely manage our stock. Actual stock levels may fluctuate at any time. It's possible that the stock may run out after your order has been processed.

Our policy lasts thirty days. If 30 days have passed without a trace since the purchase, unfortunately we can't offer you a return or exchange.

The item should not be used, and it must be in its original condition. The item must be in the original packaging.